Coronavirus Emergency measures to support your business and protect jobs

COVID-19 Business Resource Page

With the recent spread of the novel Coronavirus, Hertfordshire Growth Hub has put a resource page together to help you find the most relevant information for your business, to ensure you stay up-to-date with the latest news and guidance.

Click here to view information on: –

Don’t Struggle Alone

The local response to the current crisis has been incredible. But for each day the lockdown continues, someone near you is struggling. We could help.

Welwyn Hatfield Borough Council created the ‘Don’t Struggle Alone‘ video. The aim of the video is to let people know where they can get help, highlight some important work they have been doing, and thank the community for their effort.

Coronavirus outbreak FAQs: what you can and can’t do

The government has set out its plan to return life to as near normal as we can, for as many people as we can, as quickly and fairly as possible in order to safeguard livelihoods, but in a way that is safe and continues to protect our NHS.

The government has published staying safe outside your home for guidance on what the new rules will mean. These will take effect on Wednesday 13 May. The Coronavirus outbreak FAQ page sets out key FAQ to inform the public and help you prepare for these changes.

Click here

New guidance established for volunteer PPE makers

Hertfordshire residents and businesses have risen to the huge challenge of tackling the coronavirus COVID-19, with many thousands of volunteers going out of their way to support their friends, neighbours, health and social care staff and public servants.

See below for the full press release.

What is the Business Support Campaign?

About the campaign

The government has launched a new phase of the Business Support campaign to help businesses across the UK meet the unprecedented challenge the country is facing in dealing with coronavirus (Covid-19).

The campaign aims to help businesses and their employees with a package of measures through this period of unprecedented disruption.

Here are 5 steps to take today: –

1.  Get help with your finances

For small and medium sized businesses, the new Coronavirus Business Interruption Loan Scheme is now available for applications.  For more information and how to apply, visit Gov.UK.

You can also speak to your bank or lender to discuss options.  The Bank of England’s new lending facility for larger firms is also open for applications.  Find out more on their website.

2.  See what you’re entitled to

The government is also making cash grants and additional funding available to certain sectors and smaller businesses.  Find out more about the schemes available and whether you’re eligible here.  If  you are eligible for a grant and pay your rates bill by direct debit, you do not need to do anything.  You will be contacted by the council and the grant  will be paid into your bank account. 

All businesses receiving small business rate relief SBRR, tapered relief or rural rate relief will be entitled to a grant of £10,000.

There will also be grant funding for retail, hospitality and leisure businesses. If you are in a property with a rateable value of up to £15,000 you will be eligible for a grant of £10,000 and a property that has a rateable value of over £15,000 and less than £51,000 will receive a grant of £25,000.

Click here to request a business support grant if you think your business is eligible for a grant and you do not pay business rates as you are in receipt of SBRR or you pay business rates but not by direct debit.  (Scroll down the page to the green button ‘Request a business support grant’).

3. Support your staff

Through the Coronavirus Job Retention Scheme, the Government will pay salaries (at 80% of current pay up to £2,500 a month) for workers who are no longer working and would otherwise be made redundant. Click here to find out who is eligible and how to apply. 

Statutory Sick Pay Rebate – The Government has brought forward legislation to allow Small and medium sized businesses to reclaim Statutory Sick Pay (SSP) paid for staff sickness absence due to coronavirus.  This refund will cover up to 2 weeks SSP per eligible employee who has been off work because of coronavirus.  Find out more.

4. Check guidance on tax

If you are concerned about paying your tax you can talk to HMRC about managing payments.

Upcoming VAT payments  through to June have been postponed, business rates for many sectors have been cancelled and the government has delayed July’s self-assessment tax payments until January 2021.  To find out more visit the Gov.UK website.

5. Follow the latest advice

The Gov.UK website will be updated regularly as more information becomes available.

The Prime Minister’s daily press conference, live streamed on the @10DowningStreet Twitter feed, will also provide the latest updates on health advice, support for businesses and employees, as well as a range of other issues.

Concerned about COVID-19 and the impact on your business?

In light of the rapidly evolving COVID-19 (Coronavirus) outbreak in the UK, many businesses find themselves struggling to stay afloat, suffering unprecedented financial and stock losses, cancellations and uncertain circumstances. With this in mind, the Government and a number of authoritative bodies have implemented a variety of measures and support provisions for businesses, to help them through this uncertain time.  As the central point of access for business support in Hertfordshire, Hertfordshire Growth Hub is on hand to help businesses access the advice and guidance they need to minimise the impact of COVID-19.

Hertfordshire Growth Hub’s dedicated COVID-19 Business Resource Page contains the latest news, resources and support all in one place, from Government updates to looking after your employees wellbeing.  Visit COVID-19 Business Resource Page. Tell us how your business has been affected so we can prepare the support you need:  Click here to fill in the 3-minute survey.

Self-employment Income Support Scheme

The Self-employment Income Support Scheme (SEISS) will support self-employed individuals (including members of partnerships) whose income has been negatively impacted by COVID-19. The scheme will provide a grant to self-employed individuals or partnerships, worth 80% of their profits up to a cap of £2,500 per month.

Click here for more information.

Click here to view the FAQs relating to the scheme.

Coronavirus: Financial help explained for SMEs and the self-employed

The FSB’s webinar will give you the latest developments from the FSB policy team who have been pushing the UK government to secure help for the self-employed.

Stephen Pegge from UK Finance will help you understand how you can qualify for the loans and credit announced by the Government and what you need to do to apply.

Mike Cherry has discussed how the FSB is representing the UK’s 5.8 million small businesses in the UK.

Sonali Parekh will detail the help that is currently available for the self-employed.

Click here to watch the webinar.

Takeaway and delivery facilities should remain open and operational

This means people can continue to enter premises to access takeaway services, including delivery drivers. Planning regulation will be changed to enable restaurants, cafes and pubs which do not currently offer delivery and hot food takeaway to do so. This will be clearly communicated by the government when in effect. People must not consume food or drinks on site at restaurants, cafes or pubs whilst waiting for takeaway food.

Those venues offering takeaway or delivery services must not include alcoholic beverages in this list if their licenses does not already permit.

Click here to read more.

Package of support available from Affinity Water to help those in financial difficulty as a result of Coronavirus

Affinity Water are publicising a package of support which is available from Affinity Water to households in financial difficulty as a result of the Coronavirus. This vitally important support includes access to payment breaks, help to reduce costs and the opportunity to spread bill payments.

From the 23 March 2020 anyone impacted financially by the Coronavirus can get help accessing the support via the Affinity Water website.

In addition, Affinity Water is calling on anyone with existing health issues to register for its priority services so they can access additional support if required.

Local Businesses Crime Prevention Letter

Welwyn Hatfield Community Safety Partnership (CSP) is working closer than ever in these unprecedented times, to continue to keep our community safe and well.

With the recent government guidance proposing changes that are impacting on local retailers/businesses, there is advice around keeping you, your business and your staff safe at this time.

Click here for further information.

Calling All Hertfordshire Businesses

Local businesses who would like to offer their services or staff to support people in #Hertfordshire being affected by #coronavirus please visit and register your interest by completing the online form.

Your offer will go through a matching process to ensure your support can be provided to those most at need locally.

If your business or service has spare personal protective equipment (PPE), such as goggles, gloves, face masks and protective clothing, you can share these with Hertfordshire’s social care workforce. Our care workers need these supplies to continue to care and protect older residents and people with disabilities from coronavirus – please email with any offers. If you are a business looking to self-register on the Hertfordshire Services Directory, please visit  

Advice for businesses during the coronavirus outbreak – keeping safe, avoiding infection, preventing further spread

The changing nature of the coronavirus outbreak has meant that advice, guidance and the duty on individuals and businesses to help reduce the spread of the disease has been changing quickly. Below is a short guide to provide you answers to FAQ’s and links to relevant information.