Private home care for older people founded on personal experience

Home Instead is a world leading private home care company founded in 1994 by husband and wife Paul and Lori Hogan. The pair struggled to find personalised care that would suit Paul’s grandmother’s needs, and from this, the concept of Home Instead was born. With the creation of the company, Grandma Manhart was able to stay in her home and lived many years longer than expected. This experience inspired their desire to help other families by providing private home help for ageing loved ones.

A global structure with a local touch

From this positive experience, they decided to create the Home Instead franchise which is now present in 14 countries around the world. Our global franchise model means that we’ve gathered best practices from around the world and passed them onto each of our individual local offices, enabling them to provide high-quality, personalised care. Therefore, each Home Instead care provider benefits from high-quality training and efficient processes that enable them to focus on you. In the UK, our offices provide care for small areas, which allows them to be close to you and available whenever you need them. As a small local business, they will deeply care about your needs and ensure that they provide a personal, outstanding experience every time.

Introducing personalised, quality private home care to the UK

Home Instead was established in the UK in 2005 based on similar reasons to Paul and Lori, at home care options available in the UK lacked a truly personalised approach. Because of our mission led outlook to provide quality care for older people at home, Home Instead quickly grew into the UK’s leading quality home care company.

Home Instead, experts in private care at home for older people

Today, Home Instead has over 200 locally owned and operated offices across the UK, who together delivered over 6 million hours of quality care last year, to over 21,000 clients and employing over 13,000 people.